Terms of service
Overview
Welcome to City Mini Store. The terms "we", "us", and "our" refer to City Mini Store. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.
These Terms of Service govern your access to and use of our website and services. By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and our applicable store policies.
Please read these terms carefully before using our website. If you do not agree to these terms, you should not use our website or services.
1. Online Store Terms
By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law.
You agree not to use our products or services for any unlawful or unauthorized purpose, and you must comply with all applicable laws and regulations when using our website.
You must not transmit malicious software, harmful code, or any other material that could interfere with the operation or security of our website.
We reserve the right to refuse service where permitted by law if these terms are violated.
2. General Conditions
We reserve the right to refuse or cancel orders in circumstances permitted by law, including suspected fraud, unauthorized transactions, or errors affecting product availability.
You understand that information you submit, excluding payment card information, may be transferred across networks as necessary to provide our services. Payment information is handled through applicable payment processing systems.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our website or services without our prior written permission.
3. Products and Descriptions
City Mini Store offers footwear and related products through our online store.
We make reasonable efforts to display product descriptions, images, colors, sizes, and features as accurately as possible. However, colors may appear differently depending on your device and screen settings, and minor variations may occur.
Product descriptions and images are provided to help you make informed purchasing decisions. If you have questions about a product's fit, materials, or features, please contact us before placing your order.
We reserve the right to update product information, discontinue products, or limit product availability where permitted by law. These changes will not affect rights you have already acquired under applicable consumer protection legislation.
4. Prices and Payments
All product prices and applicable charges will be displayed at checkout before you complete your purchase.
We reserve the right to change product prices at any time. Price changes will not affect orders that we have already accepted, except where a correction is legally permitted or otherwise agreed with you.
Payment must be successfully authorized before an order can be processed.
You agree to provide accurate, current, and complete billing and contact information when placing an order.
If a pricing or listing error occurs, we will take appropriate steps to resolve it in accordance with applicable law.
5. Orders and Acceptance
After placing an order, you may receive an order confirmation by email. This confirmation acknowledges that we have received your order and does not necessarily mean that the order has been accepted.
We reserve the right to review orders and, where legally permitted, decline or cancel orders due to suspected fraud, stock issues, incorrect pricing, or other legitimate reasons.
If we cancel an order after payment has been received, we will arrange any refund due in accordance with applicable law.
You are responsible for checking your order details, including product selection, size, quantity, and shipping address, before completing your purchase.
6. Shipping and Delivery
City Mini Store currently offers free standard shipping within the United Kingdom only. We do not currently offer international shipping.
Our estimated delivery timeline is:
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Order processing: 2–3 business days.
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Transit time: 3–5 business days.
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Total estimated delivery time: 5–8 business days.
Delivery times are estimates and are not guaranteed. Delays may occur because of carrier operations, weather conditions, public holidays, or other circumstances.
We will make reasonable efforts to assist with delivery enquiries. Nothing in these terms excludes or limits any rights you may have under applicable consumer law regarding delivery or undelivered orders.
For additional information, please refer to our Shipping Policy.
7. Returns and Refunds
We want you to be satisfied with your purchase. Our returns and refunds are handled in accordance with our published Return and Refund Policy and applicable UK consumer protection laws.
Please contact us at info@cityministore.co.uk to request assistance with a return, refund, damaged item, defective product, or incorrect order.
Any return instructions, eligibility requirements, and applicable time limits will be explained in our Return and Refund Policy.
Nothing in our policies or these Terms of Service is intended to restrict your statutory rights, including applicable rights relating to online order cancellations, faulty goods, refunds, and remedies.
8. Accuracy of Website Information
We aim to ensure that the information on our website is accurate and up to date. However, product details, availability, prices, and other information may occasionally contain errors or omissions.
We reserve the right to correct errors, update information, or amend website content where permitted by law.
We will not use this provision to remove rights you have already acquired or to avoid obligations imposed by applicable consumer protection legislation.
9. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment processors, delivery providers, and other service providers.
We do not control all third-party websites or services and are not responsible for their independent content, policies, or operations.
Your use of third-party websites and services may be subject to their own terms and privacy policies. This provision does not exclude liability where we are responsible under applicable law.
10. Privacy and Personal Information
Your privacy is important to us. Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection laws.
We may use relevant information to process orders, arrange deliveries, respond to customer enquiries, prevent fraud, and provide customer support.
Please review our Privacy Policy for further information about how your personal information is collected, used, stored, and protected.
11. Intellectual Property
Unless otherwise stated, the content on our website, including text, branding, graphics, design elements, and other materials, is owned by City Mini Store or used with appropriate permission.
You may access and use website content for personal, non-commercial shopping purposes.
You must not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission, except where permitted by law.
12. Prohibited Uses
You agree not to use our website:
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For unlawful, fraudulent, or deceptive activities.
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To violate applicable laws or regulations.
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To infringe our intellectual property rights or those of others.
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To upload malicious software or interfere with website security.
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To collect other users' personal information without authorization.
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To submit false order information or misuse promotions and services.
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To interfere with the operation or availability of our website.
We may take appropriate action where a user violates these terms, subject to applicable law.
13. Disclaimer and Limitation of Liability
Our website and services are provided subject to applicable law. We make reasonable efforts to maintain accurate product information and a reliable shopping experience.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.
Where permitted by law, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in this section affects any legal rights or remedies available to you under UK consumer protection law.
14. Indemnification
You agree to use our website lawfully and responsibly.
To the extent permitted by applicable law, you may be responsible for losses directly caused by your unlawful misuse of our website or your material breach of these terms.
Nothing in this section creates an obligation that would be prohibited by applicable consumer protection law.
15. Termination
We may suspend or restrict access to our website where reasonably necessary for security, fraud prevention, maintenance, or to address a breach of these terms.
Termination or restriction will not remove rights or obligations that have already arisen, including rights relating to completed purchases, refunds, or statutory consumer protections.
16. Governing Law
These Terms of Service are governed by the laws applicable in England and Wales, subject to any mandatory consumer protection laws that apply to you.
If you are a consumer, nothing in these terms removes your right to rely on mandatory legal protections or bring a claim in a court that has jurisdiction under applicable law.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.
The latest version will be published on this page, with the updated date shown at the top where appropriate.
Your use of our website after changes are published is subject to applicable law and does not remove rights you have already acquired.
18. Contact Information
If you have any questions about these Terms of Service, please contact us using the details below.
Business Name: City Mini Store
Email: info@cityministore.co.uk
Phone Number: +44 138-162-0201
Business Address: 3 Stevenson Square, Manchester M1 1DN, United Kingdom
Thank you for shopping with City Mini Store.