Payment Policy
At City Mini Store, we aim to provide a safe, simple, and convenient checkout experience. We accept a range of payment methods to make shopping for your favourite footwear easy and straightforward.
1. Accepted Payment Methods
We accept the following payment methods through the payment options available at checkout:
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Visa
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Mastercard
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Maestro
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American Express (Amex)
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JCB
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Visa Electron
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Discover
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Diners Club
Available payment methods may vary depending on your location, card issuer, and payment provider.
2. Payment Processing
Payment must be successfully authorized and processed before your order can be fulfilled.
When you place an order, your payment details are processed securely through the payment provider available at checkout. City Mini Store does not require you to send your full payment card details by email or telephone.
Your bank or card issuer may require additional verification to complete your transaction.
3. Prices and Currency
All product prices and applicable charges will be displayed at checkout before you complete your purchase.
Please review your order total carefully before submitting your payment. Any applicable taxes or additional charges will be displayed where required.
If your payment card uses a currency different from the currency charged by our store, your bank or card issuer may apply currency conversion fees or other charges. These fees are determined by your financial institution and are not controlled by City Mini Store.
4. Payment Security
We use the payment processing services available through our e-commerce platform to handle transactions.
Payment information is processed according to the security procedures and privacy practices of the relevant payment providers. We do not ask customers to share their full card details, PIN, or security code by email.
Please ensure that you use the official checkout on our website when making a purchase.
5. Failed or Declined Payments
If your payment is declined or cannot be processed, your order may not be completed.
If this happens, we recommend that you:
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Check that your card details have been entered correctly.
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Confirm that your card has sufficient available funds.
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Check whether your bank has placed any restrictions on the transaction.
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Contact your card issuer or try another accepted payment method.
If you continue to experience difficulties, please contact our customer service team for assistance.
6. Order Confirmation
After your payment has been successfully completed and your order has been submitted, you should receive an order confirmation by email.
If you do not receive a confirmation, please check your spam or junk folder before contacting us.
An order confirmation does not affect any rights you may have if an order is subsequently cancelled or a refund becomes due under applicable law.
7. Refunds and Payment Reversals
Approved refunds will generally be issued to the original payment method used for the purchase, where possible.
The time required for a refund to appear in your account may vary depending on your payment provider, bank, or card issuer.
For details about return eligibility and refund procedures, please review our Return and Refund Policy.
8. Fraud Prevention
We reserve the right to review transactions and take reasonable steps to prevent suspected fraudulent or unauthorized activity.
Where legally permitted, we may delay processing or cancel an order if there are reasonable grounds to suspect payment fraud. If a payment has already been collected for an order that is cancelled, any refund due will be handled in accordance with applicable law.
9. Contact Information
If you have questions about payments, checkout issues, or a transaction made through our store, please contact us.
Business Name: City Mini Store
Email: info@cityministore.co.uk
Phone Number: +44 138-162-0201
Business Address: 3 Stevenson Square, Manchester M1 1DN, United Kingdom
10. Changes to This Policy
City Mini Store may update this Payment Policy from time to time to reflect changes to our payment methods, payment providers, or legal requirements. The latest version will be published on this page.
Thank you for shopping with City Mini Store.
