Contact Us

We'd Love to Hear From You

At City Mini Store, your shopping experience matters to us. Whether you have a question about our women's walking shoes, need help with an order, or would like more information about shipping, returns, or refunds, we're here to help.

Please get in touch using the contact details below, and our team will do its best to assist you.

Get in Touch

Email Us

For general enquiries, product questions, order updates, returns, or refund requests, email us at:

info@cityministore.co.uk

Call Us

For customer service enquiries, you can reach us at:

+44 138-162-0201

Our Business Address

City Mini Store

3 Stevenson Square

Manchester M1 1DN

United Kingdom

How Can We Help You?

We're happy to assist with enquiries about:

• Product Information: Questions about our women's walking shoes, sneakers, sizing, and product features.

• Order Assistance: Help with order confirmations, order details, and delivery updates.

• Shipping Enquiries: Information about our free UK shipping and estimated delivery times.

• Returns and Refunds: Assistance with return requests and refund procedures.

• General Questions: Any other questions or feedback about your shopping experience.

Shipping Information

We currently offer free standard shipping within the United Kingdom only. Our estimated delivery time is 5–8 business days, including order processing and transit.

For more information, please refer to our Shipping Policy.

Returns and Refunds

If you need assistance with a return or refund, please contact us by email and include your order number and a brief description of your request.

Our team will guide you through the next steps in accordance with our Return and Refund Policy and applicable consumer protection laws.

Contact Us About Your Order

To help us respond to your enquiry efficiently, please include your order number when contacting us about an existing purchase. For product-related questions, include the product name and any relevant details.

Thank you for choosing City Mini Store. We appreciate your interest in our products and look forward to assisting you.

City Mini Store — Everyday Comfort, Made Simple.